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Frequently Asked Questions About Bag Storage in Katoomba
Where are you located?
Blue Mountains Bag Storage is conveniently located near Katoomba train station, making it easy to drop your bags before exploring the Blue Mountains.See map
When are you open?
Our bag-storage opening days and hours are shown on our website, booking page and googleTypically the shop is open Friday, Saturday, Sunday, Monday.Open from 9am. If all bags are picked up by 3pm, then we may close early, otherwise we will be open until 6pm.If you are planning to drop your bags off after 3pm, please contact us to ensure we stay open for you.We are closed on Tuesday, Wednesday and Thursday because demand is low on these quieter midweek days.The exception is during NSW school holidays, when we are typically open 7 days a week.If you are staying at 14 Lovel St , bag storage is available 7 days a week for No.14 guests only, including on days when Blue Mountains Bag Storage is closed. Please make arrangements directly with No.14.
Why are you closed Tuesday, Wednesday and Thursday?
These days are typically much quieter for visitor demand. As a small owner-operated business, closing on those days helps us keep our pricing fair and focus on the days when travellers need us most. We may open additional days during busy periods, including NSW school holidays
Can 14 Lovel St guests access bag storage on closed days?
If you are staying at 14 Lovel St , bag storage is available 7 days a week for No.14 guests only, including on days when Blue Mountains Bag Storage is closed. Please make arrangements directly with No.14.
How much does bag storage cost?
Hourly storage is $5 per item per hour, capped at our daily rates:$12 per item up to 100 cm$15 per item from 101–150 cm$20 per item over 150 cm or for odd-shaped itemsOvernight storage of your baggage is also possible. Collect them by 9:30am the next day, and the storage cost is extra at half of the day rates above.Multiple day storage is also possible, but please contact us first.
Do I need to book in advance?
Not really.Most customers are same-day walk-ins, and advance booking is usually not required. However, if you are arriving by train, this is typically our peak periods, so you are welcome to book ahead if you would like to save time checking your bags in.
Is my luggage secure?
Yes. Each bag is individually tagged and stored in an area that customers cannot access. The shop is staffed during our business hours.After hours, our premises has multiple locks, a security grill and cameras.
How does bag storage work?
Bring your bags to Blue Mountains Bag Storage during opening hours. We will tag each item with your unique identification number, record the details, and store your luggage in our secure customer-restricted storage area. All you have to do is keep your "collection tag" safe, then enjoy your day in the Blue Mountains, and then return to collect your bags before closing time (unless you have arranged overnight storage).
What time can I drop off and collect my bags?
You can drop off and collect bags during our published opening hours. Please check our website or booking page before travelling, particularly on public holidays and during NSW school holidays.
Can you transfer luggage to/from my accomodation?
Yes. We can assist with bag-transfer options to/from your accomodation, at a small additional fee, helping you enjoy more of the Blue Mountains without needing to return for your luggage at an inconvenient time. Contact us before your visit to discuss your plans.We have also done multiple bag transfers for those doing multi day hikes, like the Grand Cliff top Walk
What payment methods do you accept?
We accept most credit cards card payments (not amex currently). Cash is also acceptable.
Can I change or cancel a booking?
If you are planning to drop your bags off after 3pm, please contact us.If you booked your luggage prior to dropping them off, and circumstances change, no problem.If we can be of assistance, please contact us (the mobile phone is on during our office hours).
What happens if I collect my bags late?
Contact us as soon as possible if you expect to arrive late. Additional charges will apply apply for late collection at a rate of $50 or $20 per item (whichever is the greatest value).Collection outside opening hours cannot be guaranteed, especially if we are not contacted prior.
What happens if I leave bags uncollected?
If bags are not collected, we will use your contact details provided to try to reach you. Additional storage charges will apply. Bags left for an extended period are handled in accordance with our terms and conditions.
What items can I store?
We accept normal travel luggage, backpacks and suitable personal belongings. We have also stored musical instruments, laptops, push bikes, prams, and shopping bags (not requiring refrigeration or a freezer).We cannot accept hazardous, illegal, unsafe or unsuitable items. We also do not store any emotional baggage, pets, kids, or livestock.Please refer to our terms and conditions for full details.
Do I need photo ID?
No.We ask customers to enter their details via our Book Now form, including a same-day contact number when storing bags. This helps us protect your property and ensure bags are returned to the right person.
Can I leave valuables in my luggage?
We take care of every bag, but we recommend keeping valuables, important documents, cash, medication and fragile items with you. Please read our terms and conditions before storing luggage.
Is free bag storage included with Out of the Blue Experiences winery weekend transport?
Yes. Guests using winery weekend transport through Out of the Blue Experiences receive free bag storage with their transport booking. Please mention your booking when dropping off your bags so we can confirm the arrangement.
Where can I find information about Katoomba weather?
While 14 Lovel St is tourist accommodation, it also has a view local weather conditions on the 14 Lovel St webcam , which may help when planning your visit to the Blue Mountains.
What else do you have at #7 Katoomba Street?
Alongside secure luggage storage, #7 Katoomba Street has a small selection of Blue Mountains gifts, locally made products, travel snacks and books. It is a convenient place to pick up a practical souvenir, a snack for your walk, or a locally themed read while you are in Katoomba.
What souvenirs and merchandise do you sell?
Our range includes stickers, T-shirts and "Back to Katoomba" merchandise, plus other Blue Mountains souvenirs made by local makers, including Annette Blake,https://mountvicandme.com/, https://lorrainebrownleedesigns.com.au/index.html, Mumma Bear Winter Warmers. You may also find fridge magnets, tea towels, postcards, tote bags, toys and earrings. Product availability can vary.
Do you have snacks for walks or train travel?
Yes. We stock snacks, trail mix and cookies from a few local makers, including Whisk and Pin — handy for a Blue Mountains bushwalk, a day of sightseeing or for the train journey home.
What Blue Mountains books do you have?
Our small choice of local book range includes:Out of the Blue by AnnetteBlue Mountains Best Bushwalks by Veechi StuartMountains Mishaps by Christopher WebberVibrant Blue Mountains by Michael KindlerAvailability may vary, so please ask in store if you are looking for a particular title.
Can I store bags while exploring Katoomba and the Blue Mountains?
Yes. Leave your luggage with us and enjoy Katoomba, Echo Point, Scenic World, bushwalks, cafés and lookouts without carrying your bags. We are especially useful for day trippers and visitors with an early check-out or late check-in.
Is this useful for train travellers from Sydney?
Yes. We are near Katoomba train station and are ideal for visitors arriving from Sydney by train. Drop your bags before sightseeing, then collect them before continuing to your accommodation or returning to Sydney.Also, if you are on your way via public transport to/from Western NSW, like Lithgow, Bathurst, Oberon, Orange, Dubbo, you can plan you trip to spend a day at Katoomba, Leura, Medlow Bath, Blackheath, Wentworth Falls and other Blue Mountains villages, while leaving your bags with us, until you continue your journey.We can even meet you at a Blue Mountains train station, and transfer your bags for a small fee.
Can bag storage help visitors travelling via Western Sydney International Airport?
Yes. Western Sydney International Airport (WSI) will make the Blue Mountains more accessible for domestic and international visitors. If your travel plans include WSI, Sydney and Katoomba, our luggage storage can help you travel lighter between rail connections, accommodation and sightseeing.Blue Mountains Bag Storage is a practical option for visitors who want to make the most of their Blue Mountains itinerary before continuing their journey to or from Western Sydney Airport.Also check out the airport transfer options at Out of the Blue Experiences
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